Privacy Policy

Marietta Home Appliance Repair respects your privacy and is committed to protecting the information you provide when using this website. This Privacy Policy explains how information is collected, used, stored, disclosed, and otherwise handled in connection with this website and the services requested through it. By accessing or using this website, placing a phone call, or submitting a service request form, you acknowledge and agree to the practices described in this Privacy Policy.

This website is primarily informational and is intended to provide general information about appliance repair services. The website also includes a call request or service request form that allows users to contact Marietta Home Appliance Repair. Information submitted through the website is transmitted by email for the purpose of responding to inquiries, scheduling service, confirming appointments, coordinating repairs, communicating about service-related matters, and supporting business operations.

The types of personal information that may be collected include information you voluntarily provide when you contact Marietta Home Appliance Repair by phone or through the website form. This may include your name, phone number, email address, physical address, appliance details, service needs, scheduling preferences, and any other information you choose to provide in your message or communications.

In addition to information you directly provide, certain non-personal or technical information may be collected automatically when you visit the website. This may include browser type, device type, operating system, internet protocol address, approximate geolocation derived from IP address, referring website, pages viewed, time spent on pages, links clicked, and general website usage data. This information may be collected through cookies, web beacons, server logs, and similar technologies in order to operate the website, improve functionality, analyze traffic, enhance user experience, maintain security, and better understand how visitors use the website.

Cookies and similar technologies may be used to remember preferences, improve website performance, measure visitor engagement, troubleshoot technical issues, and support analytics and advertising-related functions if used. You may be able to manage certain cookie preferences through your browser settings. However, disabling cookies may affect the availability or performance of some website features.

Marietta Home Appliance Repair uses collected information for legitimate business and service-related purposes, including responding to inquiries, providing requested services, scheduling and confirming appointments, dispatching technicians, communicating regarding repairs, customer service, service follow-up, recordkeeping, internal administration, website maintenance, analytics, fraud prevention, legal compliance, and protection of rights and property.

By placing a call or submitting a service request through the website, you expressly agree that Marietta Home Appliance Repair and its partners may contact you by phone, email, or text message for service-related purposes. These communications may include appointment scheduling, confirmations, reminders, service updates, follow-up communications, customer support, operational notices, and other communications related to your request or the services offered. Your consent to receive such communications is part of your use of the website and request for services.

By contacting Marietta Home Appliance Repair through the website or by phone, you also acknowledge and agree that your information may be shared with trusted partners when reasonably necessary for operational, administrative, scheduling, dispatch, marketing support, communication, technical support, analytics, customer service, or service fulfillment needs. Trusted partners may include contractors, technicians, call handling providers, website service providers, hosting providers, email providers, analytics providers, and other vendors or affiliates that support the business. Information shared with such parties may be used only as reasonably necessary to carry out operational and service-related functions or as otherwise permitted by law.

Marietta Home Appliance Repair does not process transactions through this website and does not collect or process payment card or credit card information through the website. The website is not intended for online purchases, and users should not submit payment card information through the website form or by email.

Personal information may also be disclosed when required or permitted by law, including in response to subpoenas, court orders, legal process, law enforcement requests, regulatory inquiries, or to establish, exercise, or defend legal claims. Information may also be used or disclosed to protect the security of the website, prevent fraud, enforce agreements, protect against liability, or protect the rights, safety, and property of Marietta Home Appliance Repair, its partners, users, or others.

While reasonable administrative, technical, and organizational measures may be used to help protect information, no method of transmission over the internet or by email and no method of electronic storage is completely secure. Because the service request form sends submissions by email, you understand and accept that electronic communications may carry inherent security risks. By using the website or submitting information, you acknowledge these risks and agree that transmission of information is at your own risk.

Information may be retained for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to your inquiry, providing services, maintaining business and service records, resolving disputes, enforcing agreements, complying with legal obligations, and supporting internal operations. Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

This website may contain links to third-party websites, tools, or services. Marietta Home Appliance Repair is not responsible for the privacy practices, content, security, or policies of third parties. Any interaction with third-party sites or services is at your own risk, and you should review their applicable terms and privacy policies.

This website is not directed to children under 13, and Marietta Home Appliance Repair does not knowingly collect personal information from children under 13 through the website. If information is believed to have been submitted by or about a child under 13, reasonable steps may be taken to delete such information when appropriate.

Depending on applicable U.S. state privacy laws, some users may have certain rights regarding personal information, such as the right to request access to, correction of, or deletion of certain personal information, subject to applicable exceptions and verification requirements. Users may also have rights to request information about categories of data collected, sources of data, purposes of use, and categories of third parties with whom information is shared, to the extent required by applicable law. Marietta Home Appliance Repair will consider and process verifiable requests as required by applicable law.

If you no longer wish to receive text messages or calls for non-emergency follow-up purposes, you may opt out by calling (470) 203-0581. Even if you opt out of certain communications, Marietta Home Appliance Repair may still contact you as necessary regarding active service requests, scheduled appointments, ongoing repair matters, legal obligations, safety concerns, or other important service-related communications to the extent permitted by law.

By using this website, placing a call, or submitting a service request, you agree that any dispute, claim, or controversy arising out of or relating to the website, any communication through the website, any service request, or services provided or arranged in connection with the website must first be addressed through direct negotiation. You agree to attempt to resolve any dispute informally and directly before pursuing any other action.

To the fullest extent permitted by applicable law, by using this website, placing a call, or submitting a service request, you waive any right to sue or take legal action beyond direct negotiation for disputes related to the website or services. You further agree that, if any claim is allowed to proceed despite this provision, the maximum total compensation, damages, or recovery available to you for any and all claims arising out of or related to the website or services shall not exceed $100.

To the fullest extent permitted by applicable law, you also agree to bear your own legal fees, attorney’s fees, costs, and expenses in connection with any dispute, claim, or controversy arising out of or relating to the website, your use of the website, your communications with Marietta Home Appliance Repair or its partners, or any requested or provided services, regardless of the outcome.

These liability and dispute-related terms are intended to apply broadly to all claims, whether based in contract, tort, statute, equity, negligence, misrepresentation, privacy, consumer protection, or any other legal theory, to the fullest extent permitted by applicable law. If any portion of these provisions is determined to be unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.

Marietta Home Appliance Repair may update or modify this Privacy Policy from time to time to reflect changes in business practices, operational needs, technology, legal requirements, or website features. Any updated version will become effective when posted on the website. Your continued use of the website after changes are posted constitutes your acceptance of the revised Privacy Policy.

By using this website, placing a phone call, or submitting a service request form, you acknowledge that you have read, understood, and agreed to this Privacy Policy, including the collection and use of personal and non-personal information, sharing with trusted partners for operational and service needs, the use of cookies and web beacons, consent to service-related communications by phone, email, and text, the dispute resolution limitations, the waiver of legal action beyond direct negotiation, the limitation of maximum compensation to $100, and your responsibility for your own legal fees and expenses.